My wife and I and our 18-month old boy stayed at this hotel for 5 nights. Checkin process was very easy and fast. They even provided us cribs free and set it up. Booking.com was showing no crib is offered. Staff very polite and helpful. We stayed at 9th floor on a King one-bedroom and although we were next to elevator, room was quiet. Also no sound from street, overall room was very quiet and shades were great. Room was quite spacious and it felt like home. kitchen bathroom living/bedroom was very clean. Actually I think this hotel is better than its pictures. Breakfast was great, and you can take it to your room if you want to. Location is absolutely awesome, super close to subway, supermarket. Walking distance to Grand central, Rockfeller, 5th Ave shops, Central Park and Times Square.
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Tahmoores
mai 2022
Excellent mattress, slept like a baby. Futon mattress was dated and was marginally OK. Location is unbeatable! A few minutes walk to closest subway station, near numerous places to eat and drugstores. Literally next door to a seemingly very nice Italian restaurant (did not go) and a super pizzeria (Belleza) Safe neighborhood. Breakfast covered all the bases, better than some of the more expensive hotels offer. Clean room, cleaning service every other day did a fine job Friendly staff at reception
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Thomas
juni 2023
The staff was friendly and helpful, especially Mariela and Eddie at the front desk. Our apartment was huge with plenty of space for 3 adults and 2 children. The breakfast offered a big variety of options. Our space was clean and comfortable and I would stay there again with no hesitation!
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Kathryn
september 2021
In short - it is a great Best Western - you get nice room, breakfast, convenient location, friendly staff - everything and more one would expect from Best Western. All it needs is to be priced as Best Western.
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Anjelina
juli 2023
This was a perfect location to access all NYC has to offer, without feeling like you were right in the middle of things. Subway access is within a 5-minute walk and just a 10-20 minute walk to Rockefeller Center, Time Square and Central Park. The ability to have separate rooms for our family of 5 (with very different sleep schedules) was great. It was like have 3 hotel rooms for our family at one time. We will definitely look at staying here again when we travel to NYC the next time and have already recommended it to many friends.
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Julie
juni 2023
I booked this for my sister and her family when a last minute emergency prevented them from staying in my apartment in Queens. I couldn't believe how big the apartment was for the money. Four adults and a teenager had space to hang out and chat when not sightseeing without feeling cramped. It was very clean and so quiet. My sister said they all slept very comfortably and location was very convenient. There are lots of sights restaurants, and shops within walking distance and it's also close to several key subway lines. Yet it feels calmer because it's slightly east of the high traffic tourist zones. Staff was super friendly and helpful--they will secure your luggage before check in time or after check out if necessary which is so helpful. My family was really happy with their stay and said they would consider staying there again. Which makes me wonder if I should be offended they don't want to stay with me... Nah. PS-- check out the little coffee shop across the street. Delicious espresso.
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Sonya
juni 2023
A property with this amount of space is hard to find in the heart of NYC. It truly feels like you have your own apartment in the city. Located just a few blocks east of 5th Avenue, we walked to many of the stores & attractions on our list. For those that were a little further, we either walked to 42nd or 51st (closest to the hotel) to hop on the subway. Although it took a while to figure out the lines, it ultimately ended up being our main transportation source to areas downtown & further uptown. The complimentary breakfast was a winner for our family. It had a much larger selection than expected - waffles/pancakes, bagels, eggs, sausage, hash browns, oatmeal, cereal, pastries, muffins, toast, etc. - and was a great way to save money and fill us before heading out for the day. Overall, great space if you aren’t expecting plush accommodations.
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Emily
mars 2023
The staff at the reception was very helpful and tried to accommodate us as much as possible. The location was great, easy to get around on foot. The suite was clean and had the necessary supplies. The welcome basket was a very nice touch that kids were happy to find. Wi-fi was spotty, but useable.
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Elena
september 2022
loved the location and the space, exactly what we needed. felt like living in an apt in nyc.
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Heidi
mars 2023
The apartment was quite spacious and way more than I expected for NYC. Location is great and very walkable to many attractions. Check in and finding the parking (for a fee) was easy and convenient.
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Jamie
juli 2023